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Shipping Info
Free Shipping on Product Specials!
Aircraft Supply will pre pay FedEx, UPS or USPS Ground Shipping on specially marked products on our website. The Free shipping offer will be identified in the product description.
Ordering and Minimum Order Policies
Order minimum not including shipping cost is $20.00. We accept most major credit cards. Please provide us with current name, credit card billing address and card expiration date for payment authorization. Credit card billing information must pass verification before we process any order.
Shipping Policies
Orders are processed and shipped as quickly as possible. In stock items are normally shipped same day. Shipping Charges are not calculated at the time of order. Due to various methods of shipping and different sizes weights and quantities of products you may order, we are not able to provide shipping cost prior to submission of your order. Please specify your shipping preference in the appropriate section of your shopping cart when ordering and we will calculate your order total accordingly.
Hazardous Materials
A Hazardous Materials charge of $28.50 per package for UPS ground freight may apply.
Other Materials
Other materials designated as ORM-D may be shipped without extra charges by UPS ground freight only.
COD Orders:
COD orders using Federal Express or UPS require cashier's check or money order only. The shipping companies. policy includes a $12.00 additional fee for COD shipments.
AOG Orders:
If you have an AOG requirement please contact us at 412.469.1747 and we will expedite your order. In some cases there may be an additional AOG handling fee. Please have aircraft model and serial number available.
Dimensional and Weight Shipping Limitations
Air and ground packages are subject to dimensional and weight limitations. Ground packages that exceed 84. in girth are shipped as 30 lbs. (OS/1). Packages that exceed 108. in girth up to 130. are shipped at 70 lbs. (OS/2). Ask your sales representative for special air freight rates.
Returns and Exchanges:
Exchanges and returns may be made within 30 days subject to items being returned in new condition, original carton, original blank warranty cards, and all applicable paperwork including a copy of the invoice. Please call for return authorization and instructions. A 15% restock fee may apply to all returned merchandise. Special orders may not be eligible for return. Please do not send returns/exchanges COD as they will not be accepted. Shipping and handling charges are not refundable. Freight damages must be reported immediately to delivery carrier.
Warranty:
New items carry full manufacturer warranty. Defective merchandise or out-of-box failure is repaired or replaced at manufacturer's discretion. Any Electrical product may be returned for Manufacturer warranty only, not for new replacement in most cases.
Pricing:
Aircraft Supply and Repair Inc. excels in price and service standards throughout the industry and offers fast and efficient support for your aircraft parts requirements
Our prices are current at the time of advertising and our goal is to offer you the lowest price and the best service possible. Aircraft Supply makes every effort to revise prices as soon as possible when our suppliers initiate price changes; however, prices may occasionally change without notice. If a price change occurs that pertains to your order we will contact you for approval before processing.
Product Information:
Aircraft Supply has made a best effort to provide this information and it is available for your review in the applicable product category on this site. If you require additional information please contact our technical department at 412.469.1747.
FAA Form 8130-3
FAA Form 8130-3 is available on most items. Please contact our sales department for details.
Order Status:
For Information on current orders, tracking numbers, credits, warranties, backorders, returns, etc., please call Customer Service at 412.469.1747.
Backorders:
Backorders occasionally arise due to popular demand, limited manufacturer supply or because they are special orders. The item and shipping cost will not be charged until the item is shipped. If a backorder is not acceptable, the order may be cancelled upon your request. Please contact customer service at 412.469.1747 with any questions.
Mail in Orders:
Mail-in orders receive immediate shipment when accompanied by a cashier.s check/money order or approved credit card information. Personal and or company checks will be held until cleared before order is shipped.
Cores
Like cores must be returned (complete) within 90 days of purchase with a copy of the purchase invoice. Cores must be returned as removed from the aircraft and include data plate (Identification Label) identifying core part number. Missing or damaged parts on core may result in reduced or denial of core credit at manufacturer's discretion. Failure to comply with these specifications will result in return of core. Cores returned after 90 days will result in a 15% core reduction fee. If you have any questions on core acceptance, please contact Customer Service at 412.469.1747.
Waiver of Liability
It is the Purchaser/Installer's responsibility to verify correct application of any item purchased from Aircraft Supply and Repair Inc. for installation on a certified aircraft. Aircraft Supply and Repair Inc. is free from any liability, damage or loss by purchaser due to manufacturer's failures, defects or misrepresentations. The purchaser accepts all freight charges and liabilities if such failures, defects or misrepresentations should occur. Aircraft Supply and Repair Inc. is not responsible and shall not be held liable for any manufacturer.s product defect or application information error.
Fedex Shipping for Priority and Ground is available. In most cases stock orders placed by 3:00 EST will be shipped same day.
Cross-country delivery within hours |
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Cross-city delivery within hours |
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First thing the next-business-day morning |
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Next-business-day morning |
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Next-business-day afternoon |
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2 business days |
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3 business days |
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Economical ground delivery to businesses |
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Economical ground delivery to residences |
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Low-weight packages to residences |
INTERNATIONAL PACKAGE SERVICES |
Your Shipping Need |
Our Service |
Urgent: the next available flight |
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2 business days to Europe |
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In 1, 2 or 3 business days worldwide |
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Within 5 business days worldwide |
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Direct-distribution shipments |
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Catalogs, brochures and other mail |
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Economical ground delivery to Canada |
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Low-weight residential packages to Canada |
UPS Shipping is available. In most cases stock orders placed by 3:00 EST will be shipped same day.
Same Day |
Delivery time provided when order is placed |
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Next Business Day |
Delivery as early as 8:00 a.m. |
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Next Business Day |
Delivery typically by 10:30 a.m. |
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Next Business Day |
Delivery typically by 3:00 p.m. |
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2 Business Days |
Delivery typically by 10:30 a.m. |
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2 Business Days |
Delivery typically by end of day |
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3 Business Days |
Delivery by end of day |
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1-5 Business Days |
Delivery based on distance |
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Contractual Services for Multiple-Package Shipments |
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1-5 Business Days |
Delivery based on distance |
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1-5 Business Days |
Delivery based on the UPS shipping service you choose |
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Export and Import |
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Best Available Flight |
Delivery time provided when order is placed |
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1-3 Business Days |
Delivery typically by 8:30 or 9:00 a.m. |
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1-3 Business Days |
Delivery by 10:30 a.m. or 12:00 noon |
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1-3 Business Days |
Delivery by end of day |
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2-5 Business Days |
Delivery by end of day |
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Day Definite by Date Scheduled |
Delivery by end of day |
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Truck Freight is available for large, bulk or heavy orders that exceed limitations of UPS or Fedex
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